Suggested for you - Help Center | Justway

How can we help?

Top Questions

More Topics

My Orders

Ordering

Lead Time

Sales service

Shopping Cart

Placing Orders

Checking Orders

Leaving Feedback

How can I sign a Non-Disclosure Agreement (NDA) with Justway?

How do I submit an inquiry or place an order?

Do I have to pay for customs and import taxes?

How do I place combined orders?

Does price in product include VAT?

What is VAT?

Why the price at check-out is different from the price on intant quote page or shopping cart?

How is VAT calculated?

View more

How do I expect production to finish?

Orders Combination, Shipping and Payment Policy

When will express order be produced?

When does the turn-time begin?

View more

Can I change my sales representative?

How to find my sales for help about the Metal or Plastic Parts problem?

Sales Representative or After Sales is not responding to me. What should I do?

View more

Why do prices sometimes change on the checkout page?

How do I manage my shopping cart?

Why my parts order can not pay?

Why did my order increase?

Can I upload file information to upload other format?

Why can't my order be paid

Why does my order Audit Fail?

How to modify the pass of the order information?

View more

What formats can we accept

How do I set my shipping address?

How do I place an order on justway?

How do I add my Billing details?

Can I change or cancel my order?

How to Download Proforma Invoice Before&After Payment Done

How to place repeat orders at JUSTWay

If I have several accounts, could I combine orders which are in different accounts?

View more

Can I change order details such as size,materials,shipping etc.?

How do I cancel an order?

I cannot find an order in my account

Why my order has been closed?

Why has my order been frozen?

How do I confirm delivery once I have received my order?

How do I delete an order?

Why does my order not enter manufacturing state after payment?

View more

How do I leave feedback?

Why my feedback is not displayed?

How do I change feedback?

View more
My Account

Registering & Signing in

Account Settings

Justway Rewards

Justway Notifications

I am having trouble accessing my account. Is there any assistance you can provide?

How do I register on Justway?

I am unable to access my account. Is there anything that can be done to fix this?

I forgot my password. How can I reset it?

View more

Account Settings - Basic Information - Change Password - Notification settings - Change registered email

How can I use my email address for a new Justway account?

View more

What are the privileges of the Justway Member VIP?

My reward points have not been added to my account. What can I do?

View more

How can I unsubscribe from your mailing list and stop receiving emails?

How do I remove my email address from your mailing list?

View more
Balance & Coupons

Coupons

Justway Promotions

Cash Coupons & Balance

How do I get coupons or discounts?

How do I redeem a coupon?

How do I use a coupon or discount?

View more
Delivery
Service & Refunds

Dispute Process

Receiving Refunds
Payments

Payment Process

Payment Problems
Technical Support
FAQ's

CNC Machining FAQs

Sheet Metal Fabrication FAQs

3D Printing FAQs

Injection Molding FAQs

Vacuum Casting FAQs

Aerospace

Automotive

Consumer

Industrial

Medical

Robotics

What is CNC machining?

What are the benefits of using CNC machines?

What types of materials can be used with CNC machines?

What is the difference between CNC milling and CNC turning?

What is the maximum size of parts that can be machined with CNC machines?

View more

What is sheet metal?

What types of materials are commonly used in sheet metal fabrication?

What is the difference between sheet metal and plate metal?

What is the difference between sheet metal bending and sheet metal folding?

What is the minimum bend radius for sheet metal?

View more

What is 3D printing?

What materials can be used in 3D printing?

What is the resolution of 3D printing?

What is the cost of 3D printing?

View more

What is injection molding?

What materials can be used in injection molding?

What are the different types of injection molding machines?

What is the maximum injection molding capacity of a machine?

View more

What is vacuum casting?

What materials can be used in vacuum casting?

What are the benefits of vacuum casting?

What is the maximum size of a part that can be produced by vacuum casting?

What is the difference between vacuum casting and injection molding?

View more

What are the applications of CNC machining & 3D printing, sheet metal processing in the aerospace industry？

What processing materials are generally used in the aerospace industry?

What material surface post-treatment processes are generally used in the aerospace industry?

View more

In what ways are CNC machining, 3D printing, sheet metal processing, and injection molding employed in the production of automotive components and parts?

Which types of materials are typically employed in the production of automotive components and parts?

Which surface treatment processes are typically employed in the automotive industry for materials used in the production of automotive parts and components?

View more

In what ways are CNC machining, 3D printing, and sheet metal processing techniques utilized in the production of consumer goods, including household appliances, electronics, and other products?

What are the common materials employed in the production of consumer goods, such as household appliances, electronics, and other products?

What are the common surface treatment techniques used for materials in the manufacturing of consumer goods?

View more

How are CNC machining, 3D printing, and sheet metal processing techniques applied in the industrial machinery sector?

Which types of materials are commonly utilized in the manufacturing of industrial machinery?

Which post-processing techniques for material surfaces are commonly employed in the industrial machinery sector?

View more

In what ways are CNC machining, 3D printing, and sheet metal processing used to manufacture medical devices and equipment?

What are the typical materials utilized in the manufacturing of medical devices and equipment?

What are the common surface treatment processes for materials used in medical device manufacturing?

View more

Which applications of CNC machining, 3D printing, and sheet metal processing are commonly used in the production of robots?

What are the typical materials utilized in the manufacturing of robots in the robotics industry?

What are the common surface treatment processes for materials used in the robotics industry?

View more

Cookie Preferences

Cookies are small files which, when placed on your device, enable us to provide certain features and functionality of Justway websites and online services to you. We use the following types of cookies on our websites. You have the ability to accept or decline cookies as you prefer. View Cookies Policy for full details.

Required Cookies

Always active

These cookies are necessary to enable the basic features of this site to function, such as providing secure log-in and related services core functionality. Without them, the site could not operate, so they cannot be disabled.

Functional Cookies

Yes No

Cookies that help us remember your preferences and settings in order to improve your experience when interacting with our sites and services.

Advertising Cookies

Yes No

Our third-party service providers and Our business partners may use advertising cookies to collect data about your online activities and your browsing habits on their websites. Thanks to the data collected by these cookies, they can offer you relevant advertising tailored to your preferences and interests.